Privacy Policy

Last Updated: 20/01/2025

Xen Labs Yazılım Limited Şirketi ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, and protect your data, and outlines your rights in relation to your personal information.

1. Data We Collect

We may collect the following types of information when you visit our website or use our services:

• Device information (e.g., device model, operating system, unique device identifiers).

• User behavior data (e.g., app usage patterns, interactions).

2. Purpose of Data Collection

The information we collect is used for the following purposes:

• Analytics: To better understand user behavior and improve our services.

• Error Tracking: To identify and fix technical issues with our applications or website.

3. Third-Party Service Providers

To provide and enhance our services, we use third-party tools and services. These providers may process user data on our behalf, subject to data processing agreements and in compliance with applicable laws.

The services we use include:

1. Google Firebase: Used for app analytics and crash reporting. (Privacy Policy)

2. AdMob: Used for advertising and targeted ad delivery. (Privacy Policy)

3. OneSignal: Used for sending push notifications. (Privacy Policy)

4. Mixpanel: Used for user analytics and engagement tracking. (Privacy Policy)

4. Data Storage and Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable legal regulations. Once the data is no longer required, it will be securely deleted.

5. User Rights

Under applicable data protection laws, users have the following rights:

• Access: Request access to the personal data we process about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your personal data, where applicable.

• Restriction: Request restrictions on processing under certain circumstances.

• Data Portability: Request a copy of your data in a structured, machine-readable format.

• Withdrawal of Consent: Revoke your consent to data processing at any time.

To exercise these rights or for any privacy-related inquiries, please contact us at: contact@xenlabs.co

6. Data Security

We implement industry-standard technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes will be communicated via our website or other appropriate channels.

8. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at:
Email: contact@xenlabs.co